Zenith Infotech - Desktop Solutions

Desktop Solutions

Zenith's Total Desktop Care (TDC) solution provides managed service providers (MSPs) with an opportunity to increase their share of the client’s budget by providing preventive maintenance services for desktops and laptops remotely. Use Zenith's TDC as a lead-in product to grab new clients and expand their business.

Total Desktop Care Includes :

Remote Access Control via LogMeIn

Anti-Virus Support for Major Vendors and AVG Anti-Virus Bundled for Free

Anti-Spyware Detection and Removal from Counter Spy Anti-Spyware Bundled for Free

Asset Reporting

Internet Debris & Temporary File Removal

Microsoft Security Patch Whitelisting Service

S.M.A.R.T. hard drive check (Predictive hard drive failure)

Low Disk Space Alerts

Script Deployment

HIGHLIGHTS:

Zenith Infotech’s network operations center (NOC) provides 24/7 visibility of Windows®-based desktops/laptops for all businesses. Proactive service is provided with preventive maintenance scheduled at specified intervals.
Your operational costs are reduced because you have a staff of hundreds of Zenith employees supporting you. They carry out the day to day work of checking anti-virus signatures, scanning and removing spyware, updating critical security patches and cleaning temporary files on a regular basis.
Increase your average revenue per client by having desktop/laptop management as part of your managed services offering. Spyware has become the number one problem in small business environments. How you address this can win over clients.
Provide comprehensive reports on inventory and preventive maintenance activities.
Provide comprehensive tracking of all software and hardware on each desktop/laptop. Changes are also tracked and aid in quicker problem resolution.
Improve quality of life for you and your staff by having more time over nights, weekends and holidays.

Additional Information :

Solution Brief

Preventive Maintenance Schedule

Sample Asset Report

Sample Asset Change Report