| Benefits |
Managed Service Partners |
BDR only Partners |
Managed BDR Partners |
| General |
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Platform/BDR solution Evaluation |
60 days platform evaluation after signing contract |
30 days solution evaluation with deposit and signing contract |
30 days solutions evaliation with deposit and signing contract |
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Retainer after Evaluation |
$2000 to be used towards future billing |
N/A |
N/A |
| Pay-as-you-go model |
Yes, Invoiced monthly with 30 days net payment terms for actual utilization of product/services. |
Yes, Invoiced monthly with 30 days net payment terms for actual utilization of product/services. |
Yes, Invoiced monthly with 30 days net payment terms for actual utilization of product/services. |
| Platform & Tools |
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| Access to hosted platform for new client site configuration, viewing alerts/Tickets and Reports |
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| Third party Tools/Software like LogMeIn, AVG, CounterSpy |
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Technical Support |
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Assigned Technical Account Manager |
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Technical Training ---Live webinars, On-demand training videos, Technical trainig Guides |
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NOC Support --- 24/7 alerting, monitoring, troubleshooting services |
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Product Support Services |
Thru US based product manaement team and NOC team |
Thru BDR product support team |
Thru BDR product support team and NOC |
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Access to Partner support portal ---- IPED education videos, Business Center, Marketing center etc |
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Technical Newsletter |
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Marketing Support |
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| Co-op Funded marketing campaigns |
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| Access to Marketing Backbone for leads tracking |
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| Marketing Newsletter |
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| MSP TV Promotions |
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| Registration and Access to most MSP TV programs |
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| Participation in Partner Perspective program |
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